Dinometerby Peekasaurus

Dinometer · For parents

Dinometer support

Help for parents using Dinometer by Peekasaurus: discover dinosaurs, listen, read and compare their size.

Contact us

Email [email protected]. Please include Dinometer, your device model, iOS or Android version, app version and what happened. Do not send children's names, photos, passwords or full payment details. For a purchase issue, the store order number may help; redact unrelated information on receipts.

What is free?

Eight animals are free: Coelophysis, Plateosaurus, Stegosaurus, Brachiosaurus, Tyrannosaurus rex, Triceratops, Pteranodon and Mosasaurus. Listening, reading, favorites and size comparison work with these animals. An optional one-time purchase unlocks the full current and future collection and regular features. No subscription, ads or app account. The current regional store price appears after the parent gate.

Restore a purchase

Open the parent area in Dinometer through Settings or a locked animal. Complete the parent check and choose “Restore purchases”. You need an internet connection and the same Apple or Google Play account used for the purchase. Purchases apply within the relevant store; transfer between iOS and Android and family sharing are not offered. If your unlock is missing, contact us before buying again.

Using Dinometer offline

Bundled pictures, text and audio work offline. A previously confirmed unlock uses the saved purchase status. You need an internet connection for current offers, purchases and restoration. The purchase service may also synchronize status when the app opens.

No sound or the wrong language?

Check your device's media volume, the audio setting in Dinometer and connected headphones or Bluetooth speakers. Choose German or English in Settings. If the problem continues, tell us which animal and language are affected.

Refunds or accidental purchases

The relevant store handles payment. You can request a refund through Google Play or Apple. A refund may end the unlock.

Privacy and deletion

The name and height used for comparison, favorites and settings are stored locally and are not sent by the app to us or RevenueCat. Device backups may include local data. For access to or deletion of purchase-service and support data, email [email protected]. There is no app account to cancel. See the Dinometer privacy policy for details.